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Get in Touch With Our Team.

Fill out the contact form or call the number below and one of our members will get back to you as soon as possible!

+1 800 321 5253
AOG 24-Hour Hotline (US) +1 520 295 2399

How can we help?

Share some information in the form below. We'll get back to you as soon as possible!

Frequently Asked Questions

How do I request support or contact repairs?

Fill out the Customer Support form and our team will get back to you within 2 business days.

How can I get technical support?

Our Technical Support team is located around the globe to support you out in the field or remotely.

AOG? Our team is available on call 24/7. Contact the support hotline at +1 520 295 2399.

What training programs are available?

Visit our Training overview page to learn about available courses and software, or log in to UA Academy for online training on-demand.

(Requires access to UniNet Customer Portal)
 

What is the process for repairing a Universal Avionics unit?

Rentals, Loaners & Exchange units are available upon request.

If your unit experiences a failure and is still under our two-year new product factory warranty, you are eligible to receive a no-charge loaner unit while yours is in for repair. You also have the option of ordering a no-charge warranty exchange unit.

Customers who have a unit that experiences failure and is no longer covered under our two-year new product factory warranty can obtain a rental unit while their unit is sent in for repair. They can also opt to order a non-warranty exchange unit.

Contact our customer support representatives for pricing on rental and exchange units. Please have the full part number, serial number, and software control number available at the time of inquiry.

Click here for RMA Requests

How do I open a support case?

 Log in to UniNet to submit a support case directly with our customer support team.