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About Universal

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Connect with our team via email, phone, or in-person at our global office locations.

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Training Overview

As a company who provides groundbreaking and innovative solutions, UA recognizes the importance of providing state-of-the-art training and is committed to ensuring it provides measurable results that enhance safety and efficiency. UA offers a premiere on-demand online training option in addition to Instructor-Led Training (ILT) in a formal classroom setting at our facility in Tucson, Arizona USA. Arrangements may also be made for on-site training of any available standard course.

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UA Academy

The UA Academy online learning center delivers premiere training on-demand. Enjoy instant access to engaging courses on UA products with the added ability to choose specific topics of interest. Interactive practices are mixed with short, instructional videos and offer you the flexibility you need, while saving you time and money. Log-in today to access the latest courseware designed by UA aviation professionals specifically for pilots, technicians, and UA Authorized Dealers and Integrators:

  • SBAS Flight Management System (FMS) Operations
  • FMS End User Maintenance
  • FMS Return to Service
  • Vertical Navigation (VNAV) Made Easy
  • InSight™ Display System Operations for Fixed Wing
  • Data Link Fundamentals


For Instructor-Led Training courses, contact us for more information or to register. A registration form must be completed and returned prior to training to reserve a seat. Please make your reservation early to ensure seating availability.

For ILT courses for pilots, it is recommended that you know and understand your flight manual supplement and if possible, provide a copy during registration.


In the event a cancellation is required, please contact us during normal business hours, at least 48 hours prior to the scheduled course. Cancellations made more than 48 hours in advance of the first day of training will not be charged. Cancellations made within 48 hours will be charged for the scheduled training.

On-site Training

Arrangements can be made for on-site training for any courses available. Please contact us for a quote.


North American Training Center

3260 E Universal Way
Tucson, AZ 85756 USA

Tel: +1 520 295 2300 or 800 321 5253
Fax: +1 520 295 2395

Contact Training

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This is the best online training program I have ever used. I was particularly impressed with the balance between the delivery of core material, practical application, and learning validation. The courseware really held my attention and fully prepared our flight instructors to establish Standard Operating Procedures and deliver FMS training to the Department of National Defense ab Initio Helicopter Program.

Shaun Leonhardt, Canadian Helicopters Limited Bell 412 Training Pilot & DND

Academic and Simulator Flight Training Instructor